Patient Satisfaction Survey Results for Kishwaukee Community Hospital

Address:
One Kish Hospital Drive
Dekalb, IL 60115
(214) 748-3647
Get Directions

Region: IL - Rockford
County: Dekalb
Type: Acute Care Hospitals
Ownership: Voluntary non-profit - Private
Emergency Services: No

Discuss Kishwaukee Community Hospital Costs
Read Kishwaukee Community Hospital News



Kishwaukee Community Hospital Patient Survey Results

Question Response Sample Size Response Rate Footnote
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 4% 300 or more 33%
Percent of patients who reported that their nurses "Usually" communicated well. 19% 300 or more 33%
Percent of patients who reported that their nurses "Always" communicated well. 77% 300 or more 33%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 1% 300 or more 33%
Percent of patients who reported that their doctors "Usually" communicated well. 15% 300 or more 33%
Percent of patients who reported that their doctors "Always" communicated well. 84% 300 or more 33%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 9% 300 or more 33%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 31% 300 or more 33%
Percent of patients who reported that they "Always" received help as soon as they wanted. 60% 300 or more 33%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 5% 300 or more 33%
Percent of patients who reported that their pain was "Usually" well controlled. 24% 300 or more 33%
Percent of patients who reported that their pain was "Always" well controlled. 71% 300 or more 33%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 18% 300 or more 33%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 19% 300 or more 33%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 63% 300 or more 33%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 7% 300 or more 33%
Percent of patients who reported that their room and bathroom were "Usually" clean. 22% 300 or more 33%
Percent of patients who reported that their room and bathroom were "Always" clean. 71% 300 or more 33%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 7% 300 or more 33%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 35% 300 or more 33%
Percent of patients who reported that the area around their room was "Always" quiet at night. 58% 300 or more 33%
Percent of patients at each hospital who reported that YES they were given information about what to do during recovery. 89% 300 or more 33%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 11% 300 or more 33%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 6% 300 or more 33%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 23% 300 or more 33%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 71% 300 or more 33%
Percent of patients who reported NO they would not recommend the hospital. 3% 300 or more 33%
Percent of patients who reported YES they would probably recommend the hospital. 29% 300 or more 33%
Patients who reported YES they would definitely recommend the hospital. 68% 300 or more 33%
Data from HCAHPS (http://www.hcahpsonline.org)