Patient Satisfaction Survey Results for Midwest Regional Medical Center

Address:
2825 Parklawn Drive
Midwest city, OK 73110
(214) 748-3647
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Region: OK - Oklahoma City
County: Oklahoma
Type: Acute Care Hospitals
Ownership: Proprietary
Emergency Services: No



Midwest Regional Medical Center Patient Survey Results

Question Response Sample Size Response Rate Footnote
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 12% 300 or more 25%
Percent of patients who reported that their nurses "Usually" communicated well. 27% 300 or more 25%
Percent of patients who reported that their nurses "Always" communicated well. 61% 300 or more 25%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 5% 300 or more 25%
Percent of patients who reported that their doctors "Usually" communicated well. 18% 300 or more 25%
Percent of patients who reported that their doctors "Always" communicated well. 77% 300 or more 25%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 25% 300 or more 25%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 33% 300 or more 25%
Percent of patients who reported that they "Always" received help as soon as they wanted. 42% 300 or more 25%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 13% 300 or more 25%
Percent of patients who reported that their pain was "Usually" well controlled. 30% 300 or more 25%
Percent of patients who reported that their pain was "Always" well controlled. 57% 300 or more 25%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 28% 300 or more 25%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 20% 300 or more 25%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 52% 300 or more 25%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 18% 300 or more 25%
Percent of patients who reported that their room and bathroom were "Usually" clean. 26% 300 or more 25%
Percent of patients who reported that their room and bathroom were "Always" clean. 56% 300 or more 25%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 13% 300 or more 25%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 31% 300 or more 25%
Percent of patients who reported that the area around their room was "Always" quiet at night. 56% 300 or more 25%
Percent of patients at each hospital who reported that YES they were given information about what to do during recovery. 78% 300 or more 25%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 22% 300 or more 25%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 21% 300 or more 25%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 33% 300 or more 25%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 46% 300 or more 25%
Percent of patients who reported NO they would not recommend the hospital. 16% 300 or more 25%
Percent of patients who reported YES they would probably recommend the hospital. 37% 300 or more 25%
Patients who reported YES they would definitely recommend the hospital. 47% 300 or more 25%
Data from HCAHPS (http://www.hcahpsonline.org)