Patient Satisfaction Survey Results for Kennedy University Hospital - Stratford Div

Address:
18 East Laurel Road
Stratford, NJ 8084
(214) 748-3647
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Region: NJ - Camden
County: Camden
Type: Acute Care Hospitals
Ownership: Voluntary non-profit - Private
Emergency Services: No



Kennedy University Hospital - Stratford Div Patient Survey Results

Question Response Sample Size Response Rate Footnote
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 5% 300 or more 26%
Percent of patients who reported that their nurses "Usually" communicated well. 17% 300 or more 26%
Percent of patients who reported that their nurses "Always" communicated well. 78% 300 or more 26%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 7% 300 or more 26%
Percent of patients who reported that their doctors "Usually" communicated well. 19% 300 or more 26%
Percent of patients who reported that their doctors "Always" communicated well. 74% 300 or more 26%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 13% 300 or more 26%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 26% 300 or more 26%
Percent of patients who reported that they "Always" received help as soon as they wanted. 61% 300 or more 26%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 10% 300 or more 26%
Percent of patients who reported that their pain was "Usually" well controlled. 23% 300 or more 26%
Percent of patients who reported that their pain was "Always" well controlled. 67% 300 or more 26%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 25% 300 or more 26%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 16% 300 or more 26%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 59% 300 or more 26%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 9% 300 or more 26%
Percent of patients who reported that their room and bathroom were "Usually" clean. 21% 300 or more 26%
Percent of patients who reported that their room and bathroom were "Always" clean. 70% 300 or more 26%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 20% 300 or more 26%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 37% 300 or more 26%
Percent of patients who reported that the area around their room was "Always" quiet at night. 43% 300 or more 26%
Percent of patients at each hospital who reported that YES they were given information about what to do during recovery. 78% 300 or more 26%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 22% 300 or more 26%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 14% 300 or more 26%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 28% 300 or more 26%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 58% 300 or more 26%
Percent of patients who reported NO they would not recommend the hospital. 8% 300 or more 26%
Percent of patients who reported YES they would probably recommend the hospital. 32% 300 or more 26%
Patients who reported YES they would definitely recommend the hospital. 60% 300 or more 26%
Data from HCAHPS (http://www.hcahpsonline.org)