Patient Satisfaction Survey Results for Stephens Memorial Hospital

Address:
200 South Geneva
Breckenridge, TX 76424
(214) 748-3647
Get Directions

Region: TX - Abilene
County: Stephens
Emergency Services: No


Stephens Memorial Hospital Patient Survey Results

Question Response Sample Size Response Rate Footnote
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 7% Fewer than 100 33%
Percent of patients who reported that their nurses "Usually" communicated well. 15% Fewer than 100 33%
Percent of patients who reported that their nurses "Always" communicated well. 78% Fewer than 100 33%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 1% Fewer than 100 33%
Percent of patients who reported that their doctors "Usually" communicated well. 8% Fewer than 100 33%
Percent of patients who reported that their doctors "Always" communicated well. 91% Fewer than 100 33%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 15% Fewer than 100 33%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 17% Fewer than 100 33%
Percent of patients who reported that they "Always" received help as soon as they wanted. 68% Fewer than 100 33%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 13% Fewer than 100 33%
Percent of patients who reported that their pain was "Usually" well controlled. 24% Fewer than 100 33%
Percent of patients who reported that their pain was "Always" well controlled. 63% Fewer than 100 33%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 13% Fewer than 100 33%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 13% Fewer than 100 33%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 74% Fewer than 100 33%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 13% Fewer than 100 33%
Percent of patients who reported that their room and bathroom were "Usually" clean. 21% Fewer than 100 33%
Percent of patients who reported that their room and bathroom were "Always" clean. 66% Fewer than 100 33%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 12% Fewer than 100 33%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 18% Fewer than 100 33%
Percent of patients who reported that the area around their room was "Always" quiet at night. 70% Fewer than 100 33%
Percent of patients at each hospital who reported that YES they were given information about what to do during recovery. 83% Fewer than 100 33%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 17% Fewer than 100 33%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 11% Fewer than 100 33%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 24% Fewer than 100 33%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 65% Fewer than 100 33%
Percent of patients who reported NO they would not recommend the hospital. 9% Fewer than 100 33%
Percent of patients who reported YES they would probably recommend the hospital. 28% Fewer than 100 33%
Patients who reported YES they would definitely recommend the hospital. 63% Fewer than 100 33%
Data from HCAHPS (http://www.hcahpsonline.org)